Golden Investments Limited Customers Care representative Recruitment

Golden Investments Limited is a dynamic financial investment group with a clear vision to develop a high growth, diversified investment and commercial portfolio. To achieve industry-leading performance, Golden Investments holding deploys its deep market insight, innovative thinking and investment intelligence, which are hallmarks of the brand and its approach..

Golden Investments Limited hereby requires the service of young and ambitious individuals to fill the responsibility position below.

Job Title– Customers Care representative

Location:  Ikeja, Nigeria

Employment Type: Full-time

See: The World Bank Group Recruitment for Graduate Team Assistant

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers? needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

See: Acorn Limited Recruitment For Operational Manager

Requirements

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

How to Apply

Interested and qualified candidates should Click here to Apply

READ  Birmingham University Online Courses 2020 - Enroll Now

Application Deadline:                                                                                                                                                   Not Specified

FOR MORE RECRUITMENT UPDATE